Free template pack
Enquiry reply template pack
Saved replies for the enquiries you get every week: prices, availability, area covered, quotes and after-hours messages, ready to send in seconds.
What’s inside
- Holding reply for busy times
- Price and availability replies
- Area-covered reply
- Quote request reply
- After-hours auto-reply
- Reply-time checklist
Written for UK small businesses. Copy, edit and use it straight away, or download it as a PDF.
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The guide that goes with it
Speed to lead: how fast to reply to an enquiry, and how to do it every time
How quickly a small business should reply to calls, forms, messages and emails, how to measure your real reply time, and the routine, saved replies an...
Winning work while you’re closed: how to handle out-of-hours enquiries
How to catch the calls and messages that arrive in the evening, at weekends and on bank holidays, without working all hours: voicemail, missed-call te...
Website chatbots for small businesses: what they cost and whether they’re worth it
What a website chatbot does, the types available, what makes up the real cost, how to work out whether it is worth it for you, and how to set one up t...
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